Phantom Reels

Responsible Gaming

Our Commitment

While Phantom Reels uses virtual phantom coins with no real-world value, we still believe in promoting responsible entertainment habits and player wellbeing.

Remember: This is Entertainment Only

IMPORTANT:

  • Phantom coins have NO real-world value
  • You CANNOT win real money or prizes
  • This is NOT real gambling
  • Phantom Reels is for entertainment purposes only

Age Restriction

You must be 18 years or older to use Phantom Reels. This age restriction exists even though no real money is involved, to promote responsible entertainment habits.

Healthy Gaming Habits

Even with virtual currency, it’s important to maintain balance:

Set Time Limits

  • Don’t let gaming interfere with work, relationships, or responsibilities
  • Take regular breaks
  • Set a time limit before you start playing

Understand It’s Entertainment

  • Don’t chase losses – phantom coins are just for fun
  • Remember that wins are virtual and have no real value
  • Don’t let virtual wins create unrealistic expectations about real gambling

Optional Purchases

  • Set a budget for any phantom coin purchases
  • Remember you’re buying entertainment, not an investment
  • Never spend more than you can afford on virtual goods

Account Controls

We provide tools to help you maintain control:

Self-Exclusion

If you feel you need a break, contact our support team to:

  • Temporarily suspend your account (24 hours to 6 months)
  • Permanently close your account

Reality Checks

We display timestamps to help you track how long you’ve been playing.

Warning Signs

While Phantom Reels doesn’t involve real money, if you notice these behaviors, you may want to take a break:

  • Playing when you should be doing other things
  • Spending more time gaming than intended
  • Gaming interfering with sleep or daily activities
  • Becoming irritable when unable to play
  • Neglecting friends, family, or responsibilities
  • Spending excessive amounts on phantom coin purchases

Real Gambling Concerns

If you’re concerned about real money gambling, these organizations can help:

UK Support

  • GamCare: www.gamcare.org.uk | 0808 8020 133
  • National Gambling Helpline: 0808 8020 133 (Free, confidential, 24/7)
  • BeGambleAware: www.begambleaware.org
  • GamBan: Free software to block gambling sites

International Support

For Parents

Phantom Reels is restricted to users 18+. To protect minors:

  • Use parental controls on devices
  • Monitor your children’s online activities
  • Talk to your children about the difference between virtual entertainment and real gambling
  • Contact us immediately if a minor has created an account

Our Policies

  • Age Verification: We verify all users are 18+
  • No Real Prizes: Phantom coins can never be converted to real money or prizes
  • Support: Our team is available to help with account controls
  • Education: We provide clear information that this is entertainment only

Need Help?

If you need assistance with:

  • Setting account limits
  • Self-exclusion
  • Account closure
  • General concerns

Please contact us through our Contact page.

Remember

Phantom Reels is entertainment only. Play responsibly, take breaks, and never let gaming interfere with your real life.